Refund policy

Return & Refund Policy

Effective Date: July 14, 2026

Welcome to NestNova. We value your satisfaction and strive to provide high-quality gadgets. Please read our Return & Refund Policy carefully before making a purchase.

Returns

We accept returns within 30 days of the delivery date.

To be eligible for a return:

  • The item must be unused, in its original condition, and in its original packaging.

  • All accessories, manuals, and original tags must be included.

  • Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items cannot be returned:

  • Products damaged due to misuse, accidents, or improper handling.

  • Items showing signs of wear or unauthorized modification.

  • Clearance, final sale, or personalized items (unless defective).

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and clear photos of the issue. We will arrange a replacement or refund after reviewing your claim.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be issued to the original payment method.

  • Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Original shipping charges are non-refundable unless the return is due to our error or a defective product.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

  • We recommend using a trackable shipping service, as we are not responsible for lost return packages.

Order Cancellations

Orders may be canceled before they are shipped. Once an order has been dispatched, it cannot be canceled and must follow our return process after delivery.

Worldwide Shipping

NestNova proudly offers worldwide shipping. Delivery times and shipping costs vary depending on the destination. Customers are responsible for any applicable customs duties, taxes, or import fees charged by their country.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

NestNova
Email: nestnova2006@gmail.com
Location: United States